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While it's a study commissioned by a company that just launched a social media…

While it's a study commissioned by a company that just launched a social media management service ;), the results dont sound strange :)

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Study: Execs Aren't Yet Sure What to do About Social Media
Social media provides companies with new opportunities for customer service, research and marketing (within reason of course), but most respondents to a survey of C-level executive conducted …

Markos Giannopoulos: